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Toward Transparency and Sustainability: Building a New Financial Order
In this report, Suzanne L. Duncan and Shanker Ramamurthy from the IBM Institute for Business Value endeavour to find answers for the question: How will the financial markets industry make money in the ... Read moreIn this report, Suzanne L. Duncan and Shanker Ramamurthy from the IBM Institute for Business Value endeavour to find answers for the question: How will the financial markets industry make money in the future? The global financial crisis has exposed the problems with creating and exploiting “pockets of opacity” across the system. It also altered the competitive landscape in which the industry operates, thereby changing how it does this and the way in which its clients behave. Given the changes, many senior executives are now wondering how to make profits in the future. In its latest study of the sector, more than 2,700 financial services industry participants were surveyed to determine: which forces disrupt the industry; how competition will change; and what steps financial services firms should take to prosper in the next three years. In short, where will the money come from? Exploiting "pockets of opacity" has not proven sustainable and new solutions are now needed for the industry to thrive in the future. If the industry is to deliver sustainable returns, it has to embrace change. It needs to begin by working with regulators to build a financial system that is stable while still allowing for healthy innovation.

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