MICHELE LEVINE   Regulators have focused intensely on 'fairness' following the numerous scandals involving overcharging, underservicing and poor customer outcomes that were laid bare in the Royal ...SHLOMO SHER   The process that leads to effective moral action can be roughly divided into three components: 1. Moral awareness - the process of identifying the ethical issues involved, the ...

JULIAN HOWARD   Markets have for some time now been largely ignoring fundamentals. This remains the case even as coronavirus (COVID-19) threatens a deep depression. In our opinion, not all market ...SABIL CHOWDHURY   In finance textbooks, academics assume that investors act rationally when making investment decisions. However, in practice, investors are not fully rational. This is especially ...

ANDREW REYNOLDS   An unintended consequence of the Treasury Laws Amendment (Protecting Your Superannuation Package) Act 2019 (PYSP Act) that came into effect on 1 July 2019 means that many total ...RACHEL LEONG   Annual events such as Movember highlight the need to consider the various insurance policies that can protect clients against the financial impacts of serious diseases most commonly ...

LESLEY FRENCH   Banking and financial services is a data driven industry in which organisations rely heavily on data analytics to meet customer expectations and stay competitive. Like most industries ...NALIKA NANAYAKKARA   Traditional client engagement channels are being consigned to the past as voice-enabled tools and digital assistants take us to the future. The velocity of digital innovation ...

NETWEALTH INVESTMENTS   A spate of changes over the past several years has impacted self-managed superannuation funds (SMSFs) with increasingly onerous responsibilities. As a result, investors seem to ...MARK ELLEM   I love an election, particularly a federal one - it's the quintessential characteristic of democracy in action (provided there's no undue influence from foreign governments).

ASSYAT DAVID   The Financial Adviser Standards and Ethics Authority (FASEA) standards that came into effect from 1 January 2020 are compulsory for all financial advisers who provide financial ...MINH LY   This paper shares some common queries around the technicalities for low means residents. The FAQs in this paper relate to those who enter residential aged care from 1 July 2014.

JANET MANZANERO-CARUANA   Selling one's home without the main residence exemption can mean a substantial tax bill. The capital gains tax (CGT) main residence exemption (the exemption) is available ...KERSTIN GLOMB   Most people have come across enduring powers of attorney (EPA), but there is still uncertainty around what an attorney can and cannot do. An EPA is a legal document that allows ...

ROBERT MACREDIE   The global response to the coronavirus (COVID-19) pandemic has resulted in many ordinary business dealings now being undertaken remotely due to social distancing protocols and ...GAVIN STUART   People who are employees, customers and clients of many small businesses across the country have retreated into their homes for both work and self isolation. Businesses have been ...

MATTHEW WALKER   The purpose of any advice business is to help its clients to achieve what they want to achieve. So, why is talking about goals-based advice seen as being 'different' from ...JUSTIN CHANDLER   In terms of managing farm operations there are a multitude of financial considerations. The things financial advisers might have to consider include: debt repayment and lifestyle ...

SCOTT BREWSTER   Due to tighter compliance requirements and changing personal priorities, many financial advisers are beginning to think of selling their practice. However, selling a practice ...SCOTT BREWSTER   According to Business Health's Catscan survey data, 25,000 clients in Australia rated the review service delivered by advisers as the worst-performing area from the perspective ...