The art of underwriting in the automated ageBY DARREN O'CONNELL | VOLUME 10, ISSUE 2This edition of the Suncorp Group's Insurance Insights white paper series will argue that human judgement and intuition is still as important as it ever has been in driving ... Get articles like this delivered to your email - Sign up for the free weekly newsletter  More Articles |
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Cover Story
Passing the baton
LIAM ROCHE
ADVICE ASSOCIATE
EUREKA WHITTAKER MACNAUGHT PTY LTD
ADVICE ASSOCIATE
EUREKA WHITTAKER MACNAUGHT PTY LTD
Liam Roche's experience in customer relationships and paraplanning has set him up for success as a financial adviser. Now undertaking the Professional Year, the advice associate at Eureka Whittaker Macnaught tells Karren Vergara how a new breed of advisers is flying the flag.
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Well written, nicely argued but regretfully I think the impact of AI has been underestimated both in scope to learn and adapt, and how quickly it is approaching.
Regretfully the underwriting profession is doomed to be consigned to one of the great great legacies of the Insurance business by machines that will digest, analyse and interpret data in volumes simply not possible for humans to comprehend let alone compete with.
I recommend a look at the book ' rise of the robots'
Where the skill sets may continue to shine will be in confronting potential customers with the iimperative of taking out insurance in a way that AI has not yet mastered - face to face. If its left to the on-line DIY system people will not insure themselves at a level that make the business profitable