Orphan clients evolving into a consumer crisisBY PAUL TYNAN | THURSDAY, 16 FEB 2023 9:26PMThe financial services industry dilemma of having sufficient resources and advice practitioners to service the needs of orphan customers is not a new story, it's a crisis ... Upgrade your subscription to access this article
Join the growing community of financial advisers
with unlimited access to our latest news, research and analysis of the industry.
Become a premium subscriber today. |
Latest News
Federal Court lifts Merhi's travel ban
Former financial adviser Ferras Merhi is now free to travel as the Federal Court lifted travel restraint orders imposed one year ago.
Nominations open for the 2026 Power50
Nominations for the 2026 Financial Standard Power50 are now open as we recognise the country's most influential advisers who continue to raise the standards for the profession and provide outstanding service to clients and the wider community.
Advice veteran's exit creates $1bn Tassie wealth group
Mancell Financial Group (MFG) founder Peter Mancell has retired as a financial adviser after 46 years, selling the business he built to pave the way for a $1 billion wealth management firm in Tasmania.
Netwealth expands Morgan Stanley mandate
Amid expanding its stockbroking and private wealth capabilities, Netwealth has been picked by Morgan Stanley to provide a platform solution to its Australian wealth business.
Further Reading
Cover Story

Advice with soul
SACHA BURCHGART
FOUNDER AND FINANCIAL PLANNING SPECIALIST
BURCHEART
FOUNDER AND FINANCIAL PLANNING SPECIALIST
BURCHEART
Though she initially tried, Sacha Burchgart couldn't escape the call of a career in financial advice; it just took staring down her own mortality to see what's possible when you do things differently. Jamie Williamson writes.









Perfectly explained.
Wow Paul, great read...thank you.
Unfortunately the industry failed themselves when the opportunity to stand up presented itself.
The abolition of commissions in the FP industry whilst maintaining them for mortgage brokers makes absolutely no sense, the only difference being that the mortgage broking industry stood up and fought for their industry.
Whilst Financial Planners and their pathetic associations (FPA particularly) just gave up.
And now as you highlight all the unintended consequences are playing out with the end consumer the ultimate loser.
Great article. So much harm done to a valuable service industry & so many people now unable to afford much needed advice. I am one of the Financial Planners who decided to leave after 20 years - a very tough decision.
great article Paul
Well explained. Such a shame common sense has never been applied to financial planning regulation!
What a pity you weren't part of the debacle called the Hayne RC...or the QAR.