Platform switching paving a better way for clientsBY ANNE-MARIE ESLER | TUESDAY, 30 JAN 2024 3:33PM |
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Cover Story

Advice with soul
SACHA BURCHGART
FOUNDER & MANAGING DIRECTOR
BURCHEART PTY LTD
FOUNDER & MANAGING DIRECTOR
BURCHEART PTY LTD
Though she initially tried, Sacha Burchgart couldn't escape the call of a career in financial advice; it just took staring down her own mortality to see what's possible when you do things differently. Jamie Williamson writes.









After my own sale of advice business and retirement I worked for a colleague on shifting hundreds of substantial clients to identical portfolios on a much lower cost platform. The saving to the clients was in the order of $700 a year each.
I worked out a way to generate accurate comparisons and embed them in standard letters and accompanying SOAs to send to clients and invite them to just sign and return if all clear or ring my colleague or make a time to come and see him.
Initially my colleague was expecting me to be there three days a week for 18 months, sitting in on client meetings then generating the resulting paperwork. As I laboured through the first few and the different software etc. it looked like I was not getting there. Then the system fell into place, easily done by permanent secretarial staff and I did myself out of a year's highly paid work.